Privacy Policy

[Information We Collect]

• Account information: email address and display name when you register.
• Conversation & analysis data: the messages you send, generated analyses, syntheses, and saved project sessions.
• Usage & billing data: credit balances, usage logs, and transaction records tied to your account.
• Technical data: authentication tokens and basic request metadata needed to operate the Service.

[How We Use Your Information]

• To provide, maintain, and improve the Service.
• To process your messages and generate analyses and syntheses.
• To manage your account, credits, and payments.
• To provide support and respond to your inquiries.

We do not sell your personal information.

[Third-Party Processing]

The Service is powered by the Claude API operated by Anthropic. When you send a message, its contents are transmitted to Anthropic for processing and may be stored by Anthropic in accordance with their Privacy Policy.

Payments are processed by Stripe. We do not receive or store your full card details — Stripe handles payment data in accordance with its own compliance standards.

[Data Retention & Deletion]

Your saved project sessions and analyses are retained until you delete them. You can review and delete your sessions at any time from Settings → Session Management. Account data is kept for as long as your account is active.

[Cookies & Authentication]

We use authentication tokens to keep you signed in. We do not use advertising cookies or third-party tracking for marketing purposes.

[Your Rights]

You may access, correct, or delete the personal data associated with your account. You can update your display name in Settings, and you can delete conversation history via Session Management. To request full account deletion, contact us at the email below.

[Children's Privacy]

The Service is not intended for children under 13 (or the minimum age required in your country). We do not knowingly collect data from children.

[International Data Transfers]

Your information may be processed in countries other than your own, including the United States, where Anthropic and our infrastructure providers operate.

[Changes to This Policy]

We may update this Privacy Policy from time to time. Material changes will be reflected by the "Last updated" date above.

[Contact]

Questions about this policy? Email hierarchics.ai.support@gmail.com.